During our Fall 2019 client summit, we kicked off the conversation with a big question: Is there a good way to deliver bad news?
As we expected, attendees had lots to say on the topic. From timing of delivery to deciding whether to take a reactive or proactive approach, we discussed strategies for communicating bad news. And while approaches varied, everyone agreed that communication has more integrity when your messaging is consistent, in good times and in bad.
Want to find out more about how other industry leaders are communicating when times are tough? Fill out the form below and we’ll send you the key takeaways from our fall client summit.